Process

Complaints and Appeals

This page explains how to file a complaint and how the Center reviews and appeals disciplinary decisions.

Last updated: January 2026

Filing a Complaint

Complaints regarding a CPLE credential holder, an accredited program, or a violation of the Center's ethical standards may be submitted through our Contact page by selecting "Ethics complaint or enforcement."

Investigation Process

The Ethics and Enforcement Committee reviews submitted complaints, may request additional information from the parties involved, and documents its findings.

Disciplinary Decisions

Following review, the Committee may issue a range of outcomes including no action, a formal warning, probation, suspension or revocation of a credential or accreditation.

Appeals

A party subject to a disciplinary decision may request an appeal, which is reviewed by individuals not involved in the original decision.

Contact Us

To file a complaint or ask about this process, please use our Contact page.